Moving Home

Our Guarantee To You

Remember: To take the worry out of your move, we absolutely guarantee that we will turn up on the agreed date or we will pay you double the contract price.
This guarantee is subject to events outside of our control.

moving home

Moving house with Arnold and Self, the leading removals company in London is a simple 4 step process.leading removals company in London for domestic removals

Step 1 – The Survey

Our surveyor will make a comprehensive tour of your property and list all items to be moved.
He will pay special attention to any items which may need dismantling, special packing or which require specialist equipment to move.
As one of the leading removals companies in London, you can rely on our expertise.

Step 2 – The Moving Plan

The surveyor will discuss your specific move requirements with you. Do you want us to pack your things or do you want us to supply the packing materials so that you can pack yourselves?
Whatever your requirements, we will put together a personalised moving plan for you. No other removal company in London will take as much care to make sure your move day is hassle and stress free.

Step 3 – The Moving Day

Armed with your move plan, our moving team will transport all your possessions to your new
home efficiently and professionally.
At your new property our team will deliver all your possessions to the rooms indicated and help establish you in your new home.
Our objective is to make your move day a pleasant and memorable experience.

Step 4 – Satisfaction Survey

The last part of the process is when we ask you to complete a customer questionnaire. We use your feedback to monitor our own performance but the information also goes to the Ombudsman Scheme Quality Monitoring Service. This is an industry scheme which monitors our performance, ensuring we always perform to the very highest levels.

So go on, call Arnold and Self, the no 1 removals company in London today and earn yourself a £10 M&S voucher.