Arnold & Self are members of the National Guild of Removers and Storers and The Removals Industry Ombudsman Scheme.

Each Client is asked to complete a Quality Questionnaire (QQ) following their move and some of these responses and also Client Letters are shown below.

Whilst in the process of unpacking I found the team extremely helpful, accommodating and professional - no job too small and I would certainly use your company again, what a team!

S. Rathray, Morden

Very good moving experience. Would definitely recommend this company

A. Wates, Stourbridge

They made an exceptional effort to help, bearing in mind the extreme wintry weather conditions on the day of the move.

Mr & Mrs Sinclair, Tadworth

Despite heavy snowfall the crew arrived on time. They were very professional and made the best of an imperfect situation. We have used the firm before and were even more impressed this time around

A. Gutensohn, Kingston

What a relief - great experience on what should have been an extremely stressful day! A professional, friendly great team - thank you so much

R. Mackenzie, Purley

We would happily recommend Armold & Self. the whole process worked really well. Very pleased, thank you.

C. Trzcinski, Sanderstead

The lads did a great job last week - please pass on my thanks to the team.

Please could you let me know when someone will be picking up the the
Cardboard boxes ?

Regards
Calum

Overall service quality was Excellent!

Mr & Mrs Bostock, Tadworth

Excellent service.

Mrs Zammit, Carshalton

Made what could have been difficult, an easy task. Polite, efficient team, thank you!

Mrs Bennett

Excellent service. Removal crew helpful and pleasant. If we where to move again (of course, we will not!) we woudl use Arnold and Self. Exceedingly good service.

Mr & Mrs Hitchens

Excellent!

Mrs Austin, Croydon